Booking and Cancellation Policy

You can book online at any time, or call us on 682-499-5866 during opening hours. You do not need an account to book.

Some services need a consultation first, or need to be approved by one of our stylists before they are confirmed. Where that applies it is shown clearly on the service before you book, and you will get an email once we have confirmed.

Walk-ins are always welcome. The estimated wait for haircutting and barber services is usually 30 minutes or less.

If you need to cancel or move your appointment, please let us know at least 24 hours beforehand. There is a link in your confirmation email that lets you do both without calling.

Inside 24 hours, please call us rather than cancelling online so we can try to fill the slot. We understand that life happens — talk to us.

Repeated late cancellations or no-shows may mean we ask for a deposit before booking you again.

Please call if you are running behind. We will always try to fit you in, but if you arrive more than 15 minutes late we may need to shorten your service or rebook you, because the appointment after yours is somebody else's time.

Prices shown as "from" are a starting price. The final price depends on hair length, density and how complex the style is. Your stylist will confirm the price with you before starting.

Some services are priced by the hour. Where that applies it is shown on the service.

We are happy to cut children's hair. Please check the age range on the Kids Cut service, or call us if you are unsure.